977app Privacy Policy

1. Introduction and Scope

977app ("we", "our", "platform") operates an online casino and sports betting service for users in Bangladesh. This Privacy Policy ("Policy") explains in detail how we handle your personal information when you visit or use our website 977app.cam.

By using our services, you are considered to have accepted the terms of this Privacy Policy. This Policy should be read alongside our Terms and Conditions. If you disagree with any part of this Policy, please refrain from using our services.

977app is intended only for individuals aged 21 and above. We do not knowingly collect information from minors. If we become aware that information from a minor has been collected, it will be deleted immediately.

2. Information We Collect

977app collects different types of information for different purposes. A detailed breakdown of the information collected is provided below:

2.1 Information You Provide Directly

Information you provide yourself during registration, login, or while using our services:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Payment-related information (bKash, Nagad, or Rocket account number; bank account details)
• National ID card or passport number (for identity verification where applicable)

2.2 Automatically Collected Information

Certain information is collected automatically when you use our platform:

• IP address and device identifier
• Browser type and version
• Operating system information
• Pages visited and session duration
• Referrer URL and click-path data
• Cookies and session tokens

2.3 Transaction Information

Information related to deposits, withdrawals, and betting activity, including transaction amounts, timestamps, methods, and outcomes.

3. Purpose of Data Collection

977app collects and uses your personal information only for specific and legitimate purposes. Those purposes are described in detail below:

3.1 Account Management

Information is needed to create, verify, and secure your account. Personal data is used to confirm age and verify identity.

3.2 Payment Processing

Payment information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. Transaction records are kept to ensure a minimum deposit of ৳200 and a minimum withdrawal of ৳500.

3.3 Service Improvement

Analytical data is used to improve our gaming experience, site performance, and customer support quality.

3.4 Security and Fraud Prevention

Security-related data is analysed to prevent account hacking, identity theft, and financial fraud. Automated systems are used to detect suspicious activity.

3.5 Legal Compliance

Certain information is retained to comply with applicable laws and regulations and to respond to requests from regulatory authorities.

3.6 Communication and Support

Our 24/7 live chat support team uses your contact information to communicate with you and resolve issues.

4. Data Storage and Security

4.1 Security Measures

977app uses industry-standard security technology to keep your personal information protected:

• SSL (Secure Socket Layer) encryption — all data transfers are encrypted
• Two-Factor Authentication option
• Regular security audits and vulnerability testing
• Restricted access — only authorised staff can access data
• Firewall and intrusion detection systems

4.2 Data Retention Period

Data is retained for as long as your account is active. Even after an account is closed, certain information may be kept for a legally required period to meet legal and regulatory obligations. Transaction records and account activity logs are retained for an extended period for financial audit purposes.

4.3 Data Breach Situation

If a security breach occurs that may affect your information, we will notify you as quickly as possible and take the necessary steps to resolve the situation.

5. Sharing Information with Third Parties

977app does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

The necessary information is shared with the relevant payment gateway to process bKash, Nagad, Rocket, and bank transactions. These organisations handle data in accordance with their own privacy policies.

5.2 Technology Service Providers

Limited information is shared with trusted technology partners for server hosting, cybersecurity, and analytics services. All such providers operate under strict confidentiality agreements.

5.3 Legal Requirements

We may be required to provide information in response to a valid legal order, court directive, or legitimate request from a government authority. In such cases, we aim to disclose as little information as possible.

5.4 Business Changes

If a significant change occurs to 977app's business structure (such as a merger or acquisition), user data may be transferred to the new entity. We will notify you in advance in such cases.

6. Cookie Policy

977app uses cookies and similar tracking technologies on our website. Cookies are small data files stored in your browser that help improve site functionality.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the website — maintaining login sessions, security tokens, and banking operations. The site will not function correctly without them.

6.2 Functional Cookies

These cookies are used to remember your preferences, language settings, and gaming preferences so you do not have to configure them each time.

6.3 Analytics Cookies

Anonymous statistical data is collected to understand site usage patterns and improve our services. This data does not personally identify you.

6.4 Cookie Controls

Cookies can be controlled or disabled through your browser settings. However, disabling essential cookies may prevent you from using certain features of the site.

7. Your Rights

As a 977app user, you have the following rights over your own personal information:

7.1 Right to Access

You have the right to know what information we hold about you. You can receive a copy of your data by submitting a written request.

7.2 Right to Rectification

You have the right to correct any inaccurate or outdated information in your profile. Data can be updated via account settings or through the support team.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, this right may be limited where legal obligations or ongoing transactions are involved.

7.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted. Processing will be paused while the request is under consideration.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team via 24/7 live chat or by email. We will respond to your request within a reasonable timeframe.

8. Responsible Gaming and Data Protection

977app believes in responsible gaming, and this commitment is reflected in our privacy policy. We use information about your gaming behaviour to help ensure your wellbeing.

By analysing your play patterns, we can identify potentially problematic behaviour and offer support where needed. This information is used solely for your benefit — never for advertising or sales purposes.

To learn more about responsible gaming, visit our Responsible Gaming page.

9. International Data Transfers

977app is operated primarily to serve users in Bangladesh. However, due to technical infrastructure requirements, data may sometimes be transferred to servers in other countries.

Whenever data is transferred internationally, we ensure that adequate data protection measures are in place in the destination country or at the receiving organisation. All international transfers are completed via SSL encryption.

10. Policy Changes and Updates

977app reserves the right to update this Privacy Policy at any time. If significant changes are made to the Policy, we will notify you in the following ways:

• Displaying a clear notice on the website
• Sending a notification to your registered email address
• Requesting acknowledgement of the new policy at your next login

Continued use of the platform after changes are made will be taken as your acceptance of the updated Policy. We recommend that you review this Policy regularly.

The "Last Updated" date at the top of the Policy always indicates the date of the most recent revision.

11. Marketing Communications

If you consent to receiving promotional communications at registration or at a later time, we may contact you about the following:

• New bonus offers and promotions
• New game launch announcements
• Tournament and special event information
• Important account updates

You can opt out of marketing communications at any time. Preferences can be changed via account settings or through live chat. Opting out will only stop promotional messages — important account notifications will continue.

12. Contact Information

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please contact us:

This policy should be read alongside 977app's Terms and Conditions and Responsible Gaming policy. Together, these pages form the complete terms governing use of our platform.